Free Shipping on all US orders!

Shipping Information

THE BASICS

We offer FREE SHIPPING on all US orders, including Alaska and Hawaii, and International orders over $500.

  • Free Shipping on US orders will be sent via either UPS Ground or USPS, depending on the size/weight, shipping origin, and estimated delivery time.
  • Free Shipping on International orders will be sent via either USPS Priority Mail International or UPS, depending on the size/weight and destination country
  • US Territories are considered as international for shipping purposes
  • For Free Shipping services to Alaska, Hawaii and the US Virgin Islands, please allow 3 - 5 business days processing time.

If you require a specific method of shipping, please CONTACT US to let us know. We will make every effort to accommodate your request at no additional cost, however in some instances there may be additional shipping charges.  

PO Boxes — we cannot ship to PO Boxes. If you do not include a street address with your order we will contact you by email or phone before we can ship.  

Oversize packages may be subject to additional charges. If so, we will contact you by phone or email for your approval before shipping.  

IF YOU NEED AN ORDER BY A SPECIFIC DATE, PLEASE SEND AN EMAIL RESPONSE TO YOUR ORDER CONFIRMATION AT orders@whitecapsmarine.com.  


I NEED MY ORDER RIGHT AWAY!

Expedited Shipping Options include:

  • UPS 3 Day Select
  • UPS 2nd Day Air
  • USPS Priority Mail International

If you need your order OVERNIGHT, please CONTACT US at 1-888-994-4832. Depending on the time of your order and items ordered, we may or may not be able to offer this service. As a general rule, orders received before 10am EST should be able to ship Overnight.


HOW LONG DOES IT TAKE TO SHIP MY ORDER?

We aim to ship all orders within 24 hours (excluding weekends and holidays). If there is any delay in shipping your order, we will notify you by phone or email right away.  

For international orders and orders to Hawaii, Alaska and US territories, please allow up to 3-5 business days to process your order.


WHERE IS MY ORDER SHIPPED FROM?

We keep a large amount of inventory in our main warehouse in California. We may also ship some items directly from the Manufacturers/Distributors.  

Depending on your location, we may choose to ship your order directly from the Manufacturer/Distributor even if we have that item in stock in our main warehouse. Our ultimate goal is to get your order to you as quickly as possible!


 INTERNATIONAL ORDERS

All International orders are shipped from our main warehouse in California. We aim to ship these orders as quickly as possible, however please allow up to 3-5 business days to process your order.  

International orders are shipped via USPS Priority Mail International or UPS, depending on the size/weight of your order and the destination country.  Pricing is estimated based on weight and package size.  

Delivery time for USPS Priority Mail International is generally 7-10 business days, however please note that this may vary widely depending on your country and Customs clearance times.  

You may be required to pay VAT or Customs Duty depending on your home country's regulations. Please contact your local Customs department to find out if you will be liable for any additional charges.